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The Gallery at the Black Swan Hotel

Restaurant Overview

Telephone: 01439 770466
Email: Send Email
Website:
Chef: Matt Tyler

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Restaurant Location

Address:
The Gallery at the Black Swan Hotel
Market Place, Helmsley, YO62 5BJ
Google Maps: View on Google Maps
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Restaurant Reviews and Social


Average rating: 4.3

Latest review:

I am writing a review on the afternoon tea, I visited last year and the tea was amazing so as me and my husband was in the area again he decided to treat me to afternoon tea which I was really looking forward to unfortunately we were very disappointed, the picture you advertised for afternoon tea is nothing like what you receive ,we received no savoury roll as advertised we received no trifle In it’s place was a very small what I think was a panacotta in a very small pot which was no bigger than inch Half square ,the scone was very disappointing it was like rubber and was not edible,the other cakes we received was a very small piece of carrot cake and a very small piece of red velvet no more than 2 inch square. I am really sorry to have to complain but I felt very cheated as it was not cheap at 21.95 per person . You really do need to change the advertised picture from what you show to what you actually get to prevent this from happening again sorry to say but I will not return .
Posted by Elaine Hardy a month ago

Restaurant Guide Change History

Date Guide Old Award New Award
March 2018 AA Guide No Rosettes AA RosetteAA RosetteAA Rosette
February 2018 AA Guide AA RosetteAA RosetteAA Rosette No Rosettes (rosettes reduced to zero)
July 2016 AA Guide No Rosettes AA RosetteAA RosetteAA Rosette
March 2016 AA Guide AA RosetteAA RosetteAA Rosette No Rosettes (rosettes reduced to zero)
March 2015 AA Guide No Rosettes AA RosetteAA RosetteAA Rosette

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