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The Hyperion Restaurant at the Macdonald Berystede Hotel

This restaurant is listed as permanently closed.

Restaurant Overview

Telephone: 01344 623311
Email: Send Email
Website:
Chef: Jon Machin

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Restaurant Location

Address:
The Hyperion Restaurant at the Macdonald Berystede Hotel
Bagshot Road, Sunninghill, Ascot, SL5 9JH
Train Station: Ascot (0.99 miles)
Google Maps: View on Google Maps
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Restaurant Reviews and Social


Average rating: 4.0

Latest review:

Negative & Positive review: Negative: We stayed here last night in room 122, we were brought it from our children for our 31st Anniversary on arrival we were supposed to get Prosecco & strawberries in our room, this was not received, I mentioned it when we were going to bed and we had it delivered with our breakfast this morning. We both had a choice of 3 treatments for 25 minutes each, my husband chose the deep tissue massage & I chose the best foot forward massage. I received a nail polish which lasted 10 minutes, I said to the therapist I’m sure I’m supposed to get a massage with it she said ‘that’s the 55 minute massage’ I said but this has only taken 10 minutes she said ‘enjoy the rest of your day ‘ I went and asked the receptionist what I should of got & I got none of what I should of got. The manager Amy came to see me & said it had Pedicure on my form I explained what I’d booked & she said that had been booked but the form said pedicure, she was quite negative with what I was explaining, she said she would refund me the money but that’s not the point I was really looking forward to this. So we went to reception to check out & was meet with Matthew the front Manager & what a rude man who has no personnel skills at all, a real bad way to checking customers out & we left feeling really upset at the way we had been dealt with. Positive What a lovely hotel and the rooms were nice & clean. We had a meal included in our package but we decided to eat of the Main menu & this was not an issue, the restaurant staff were all great & could not do enough for you & when the food came out it was truly delicious. The bar man was also extremely nice. Thanks Sam
Posted by Sam Carter 2 weeks ago

Restaurant Guide Change History

Date Guide Old Award New Award
December 2016 AA Guide No Rosettes No Rosettes (deleted from guide)
November 2016 AA Guide AA Rosette No Rosettes (rosettes reduced to zero)

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