The Cliffe At Dinham

Average rating: 4.4

Latest review:

Having called up to booked a Sunday lunch in the outside seating area the previous day we were confused as to why we were asked to be seated indoors (it was a beautiful day). We asked to sit outside on one of the smaller tables that we were told was not appropriate for food so that we could enjoy the sunshine and have a drink before our meal. We were then told that we could in fact have food at that table. It was here that the problem began. The smaller table we were sat at was almost forgotten about as it was hidden around the corner. Our service was slow and the waitress was so shy that she didn't say a single word to us when she took our order. When our food arrived the portions were very small, with possibly the worlds smallest potatoes sat on the plate. There was a dribble of gravy on the plates, and despite asking for some more (twice) there was barely enough to cover the food (or lack of) that we had. The taste was distinctly average, not what we would expect from a 4* hotel and to top it off the string was left in the Lamb for us to find half way through our meal (see photo). We also realised that the reason we had originally been asked to sit indoors was because walk-in guests were given priority on what seemed to be a first come, first served basis despite us specifically reserving an outdoor seat. We did ask about our booking and we were then told that there was 'no note that we had asked to be seated outdoors'. Having really looked forward to treating ourselves to a nice meal in a highly regarded establishment we were both extremely disappointed and left feeling like we were almost an inconvenience.
Posted by Wurd Sessions 4 months ago

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