Aviary

Average rating: 4.3

Latest review:

UPDATE: I am so sorry I have left it this long to update, however, I just wanted to say, that the Aviary surpassed themselves and really went out of their way to offer an apology and alternative date for my booking at no charge to myself or my guests. We were provided with complimentary food and champagne and lovely, attentive service throughout. Thank you for accommodating us so well the second time around! I had booked an igloo for my birthday and very much looking forward to this unique experience. I was very disappointed and upset to turn up at the time of my booking to be told my reservation didn't exist. I booked for the 8.00-9.30pm slot to be told that I was booked in for 6pm. As you can imagine, I was shocked and extremely upset that my evening which was booked around going to the igloo had been ruined. The lady at the front desk was very nice about it and offered us a lounge area, but I was so upset we left. I had been looking forward to celebrating my birthday here and had multiple emails back and forth to the event planners about this booking for at least a month. I have been left feeling completely devastated and embarrassed for my guests who had made an effort to join me for my celebrations.
Posted by Mary George 2 months ago

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