The Oak Room at Moor Hall Hotel

Moor Hall carvery has gone downhill. Such a shame. The service was abysmal, from the start where nobody was there to seat us - and whilst ordering drinks, there were no pleasantries. Everything seemed too much trouble. I had to ask the waiter if he could explain to my guests (four) about the starter options. After the starter we were all queuing up for the carvery and no sign of Chef. Tick tick tick... After a good 10 mins, I asked a member of staff if they had seen him. No surprise they hadn't but went to look for him and sure enough he appeared shortly after with a dish of carrots and put them in the Bain Marie. The main meal was okay, nothing to write home about, I didn't have the pork but my guest explained the two slices she was given was mostly fat. Desserts were sitting in a cold holding area that we helped ourselves to so weren't depending on the staff. The ambience was dreadful. One member of staff was sweeping the floor whilst we ate away. I had to wait 10 mins to see someone to ask for the bill. To summarise, I'll NEVER go back