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Queens Head

NB: This restaurant is currently listed as either closed or no longer holding any awards.

Restaurant Overview

Telephone: 01492 546570
Email: Send Email
Chef: Barry Edwards

Restaurant Location

Queens Head
Glanwydden, Conwy, LL31 9JP
Train Station: Llandudno Junction (2.09 miles)
Google Maps: View on Google Maps
Monday: 11:30 AM - 10:30 PM
Tuesday: 11:30 AM - 10:30 PM
Wednesday: 11:30 AM - 10:30 PM
Thursday: 11:30 AM - 10:30 PM
Friday: 11:30 AM - 10:30 PM
Saturday: 11:30 AM - 10:30 PM
Sunday: 11:30 AM - 10:30 PM

Restaurant Reviews and Social

Average rating: 4.5

Latest review:

Me and my Wife were looking forward to our visit on a sunny afternoon on a surprisingly beautiful early May bank holiday. We got a drink from the bar and took a seat on the large middle outside table. We both sat opposite each other at the end. We were asked by a group of six people if we would mind us sharing the table with them and they sat down. We were only having a drink but they all ordered food. They started complaining as soon as they started eating and things got a lot worse very quickly. The Manager/Head Waiter was called and the complaining got worse between them. We were caught up in the middle of this fracas and no one acknowledged us or apologised for the disturbance and inconvenience which quite frankly ruined what was meant to be a pleasant and relaxing afternoon in the sun. We drank up and left. On a separate visit this week with a friend, again sat out in the beer garden I asked the Same waiter/ manager for a menu and was told they were inside! Whilst he did eventually bring us a menu we were not asked again if we wished to order anything. The Queens Head has always had a reputation for excellent customer service and attention to detail. I experienced neither of these on the 2 occasions I have visited recently Customer service zero The old owner was stuck in his ways but he knew the correct way to treat his loyal paying customer and kept a much tighter ship. To sum up this Establishment is overpriced and unfriendly.
Posted by Honest John a month ago
Unfortunately, we could not locate the official Twitter account of Queens Head.

Restaurant Guide Change History

Date Guide Old Award New Award
March 2018 AA Guide AA Rosette No Rosettes (deleted from guide)
August 2015 AA Guide Added to Guide AA Rosette

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