Crazy Bear Beaconsfield

Average rating: 4.0

Latest review:

We were so disappointed with this visit. Having been before we were really looking forward to a repeat visit. The cocktails were amazing as always however the service and then the Thai restaurant has really let the place down. We ordered the 12 plate sampling menu but despite the fairly hefty price tag the quality of the food was very poor. The meat was dry and non of the dishes had much flavour at all and we found them very bland. The service only included bringing the food to the table. There was no interaction, no care whether we enjoyed the food or not - not even prompted by them taking back nearly all the meat uneaten. It was due to that that we decided (for the first time ever anywhere) to ask the discretionary service charge of 13.5% to be removed. Even this didn’t prompt anyone to enquire as to why we may be unhappy with our experience. It seems to me there is an injection of new management needed to get this place back to its former glory and exceptional service.
Posted by Stephen Moore a week ago

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