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Cloisters at the GreyFriars Hotel

Restaurant Overview

Telephone: 01206 575 913
Email: Send Email
Website:
Chef: Liam Keating

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Restaurant Location

Address:
Cloisters at the GreyFriars Hotel
High Street, Colchester, CO1 1UG
Train Station: Colchester Town (0.26 miles)
Google Maps: View on Google Maps
what3words: slower.towns.tested
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Restaurant Reviews and Social


Average rating: 4.6

Latest review:

What has happened to grey friars?? We watched this place being built in anticipation of it being another great place to eat in Colchester. During the first couple of years it didn’t disappoint! Beautiful restaurant, gorgeous cocktail bar, fabulous food and great service. We would be met in the reception area and taken to our area of choice (usually the bar!). After ordering drinks we would be given olives and nuts at the table and then taken through to the restaurant to have a pretty unbelievable meal with an excellent choice of wine. However...Now???? Xmas eve ruined by poor service and confused staff. Do they communicate with each other? No. Firstly we arrived to an empty reception and waited for 5 minutes before going to find a member of staff We were put in a back room which was dark and cold, and then ignored. Found someone to take our drinks order only to be told told our table was ready...outside on the patio. I had clearly stated when booking that we would be dining in the restaurant, so this didn’t go down well! Especially as it was freezing. Eventually we were given a table in the restaurant but “only for an hour” Once in the restaurant our bar drinks turned up with the wine. Food was good, apart from a steak that was so undercooked it was cold in the middle. Staff were apologetic about the whole thing and they were charming. Individually. But as a group they really need to get it together. We probably won’t be returning. Such a shame!
Posted by Jill Joslin a month ago

Restaurant Guide Change History

Date Guide Old Award New Award
May 2019 AA Guide AA Rosette AA RosetteAA Rosette
April 2018 AA Guide Added to Guide AA Rosette

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