Squerryes Winery Restaurant

As organiser, I made a booking three months ahead for a group of twelve for Saturday lunch in Squerryes restaurant. When booking I was told that if the weather was fine, we would be seated outside, but should it be wet, we would have tables inside in the main restaurant. On arrival on a cool wet day, despite the original advice, we were directed to tables outside under umbrellas as a result of a booking being accepted for the entire inside restaurant for a birthday celebration. Arriving at our tables, although not immediately obvious, some of the chairs had been placed partially outside the umbrellas and were wet. This resulted in four of the group being wet through from sitting on wet chairs for the entire time we were there. Several other group members felt uncomfortable due to be being dressed in light clothing as we were not prewarned of the possibility that would be seated outside, in spite of checking in a phone call the previous day that all was okay. To be fair to Squerryes, the food and service were good and, as a goodwill gesture, we were provided with some complimentary sparkling wine. However, this far from made up for the fact that members of our group had an uncomfortable experience. All in all, an unsatisfactory and very disappointing experience which should never have arisen, which I suspect occurred almost certainly for financial gain.